Privacy Policy

乾高体育科技株式会社 (hereinafter referred to as the "Company") respects the privacy of its customers and strives to appropriately protect personal information in connection with the website it operates, "sanjusan33.com" (hereinafter referred to as the "Site"), as well as the lodging services, linen business, cleaning services, and other related services provided by the Company.
This Privacy Policy sets forth the types of personal information collected by the Company, the purposes for which such information is used, and how it is managed.

1. Personal Information We Collect

In providing our services, the Company may collect the following information to the extent necessary:

• Contact information such as name, address, phone number, and email address
• Lodging reservation information (stay dates, facility name, number of guests, check-in/check-out times, etc.)
• Details of contracts for linen, cleaning, and other services
• Payment information (credit card information, bank account information, including cases handled via payment service providers)
• Inquiry details
• Survey responses, reviews, feedback, etc.
• Access logs, cookie information, device information, etc.

2. Purposes of Use of Personal Information

The Company uses the personal information it collects for the following purposes:

• To accept, confirm, and communicate regarding lodging reservations, linen services, cleaning services, and other services
• To bill, process payments, and confirm receipt of payments
• To respond to inquiries and requests
• To analyze service quality and improve operations, including conducting surveys
• To provide information about campaigns and notices (only if requested)
• To perform contracts in accordance with the Terms of Use and other agreements
• To ensure safety management such as preventing fraudulent use and resolving troubles
• To conduct procedures required by laws and regulations, including filings and responses to administrative agencies

3. Management of Personal Information

The Company strives to keep personal information accurate and up to date.
To prevent unauthorized access, loss, destruction, falsification, leakage, etc., the Company will implement necessary and appropriate security control measures.
In addition, access to personal information will be limited to the minimum necessary personnel, and the Company will appropriately supervise employees and contractors.

4. Provision to Third Parties

The Company will not provide customers' personal information to third parties except in the following cases:

• Where the customer has given consent
• Where disclosure is required by laws and regulations
• Where it is necessary to protect life, body, or property, and it is difficult to obtain the customer's consent
• Where it is necessary for service provision to provide information to contractors (e.g., payment service providers, system vendors, etc.)

In such cases, the Company will require contractors to handle personal information appropriately through contracts or other means and will conduct necessary supervision.

5. Use of Cookies and Similar Technologies

The Site may use cookies and similar technologies to understand browsing status, improve services, and deliver advertisements, etc.
Customers can refuse to accept cookies by changing their browser settings; however, in such cases, some functions of the Site may not operate properly.

6. Requests for Disclosure, Correction, Deletion, etc.

Customers may request disclosure, correction, addition, deletion, suspension of use, etc. regarding their own personal information.
If you wish to make such a request, please contact the "Contact" section below.
After confirming your identity, we will respond promptly within a reasonable scope.

7. Changes to This Privacy Policy

The Company may review and change the contents of this Privacy Policy as necessary in response to amendments to laws and regulations or changes to service content.
If there are important changes, we will notify you by posting on the Site or other appropriate means.
The revised Privacy Policy will take effect from the time it is posted on the Site.

8. Contact

For inquiries regarding this Privacy Policy and the handling of personal information, please contact:
乾高体育科技株式会社 (Sanjusan)
Email: info@sanjusan33.com